Our Policies
At Silky Smooth Wax, our policies are designed to ensure a seamless and enjoyable experience for all our clients. By booking with us, you agree to the following terms:
Cancellation, Rescheduling, or Removing Services
All changes to your appointment, including cancellations, rescheduling, or removing services, must be made through BOOKSY at least 24 hours prior to your scheduled appointment. This allows us to accommodate other clients and manage our schedule effectively.
Grace Period
We understand that delays can happen. That’s why we offer a 5-minute grace period for all appointments. If you arrive beyond this timeframe, we may need to adjust or reschedule your services to avoid running behind for other clients.
Questions or Concerns?
If you have any questions about our policies or need assistance with your booking, please don’t hesitate to reach out to our team. We’re here to help!
Thank you for understanding and respecting our policies. We look forward to seeing you at Silky Smooth !